Shipping

At Heylux, we offer high quality products with  an affordable price. That is why we offer free shipping worldwide. However, each country has its own law about taxes, tariffs and duty. 

Please note it is your responsibility to know the laws of your country in terms of taxes, duties and tariffs. Any duties or taxes that may apply are your responsibility; we of course will help you to the best of our knowledge. We are not responsible for any tariffs or customs, duties or taxes assessed by your local customs office. By ordering from our site you are stating that you agree to our shipping policy and terms of conditions.

Order Processing:

24-48 business hours

Once your order is placed, processing begins. This takes approximately 24-48 hours -- not including weekends.

You will receive an email once your order is shipped. 

Delivery Timeframes:

- Shipping is 7-12 business days with our FREE standard shipping services. Depending on your locations, some items may be arrived earlier.

- You may choose to pay a small flat fee for express shipping in 5-7 business days if you need the product for a faster time.

this is an estimated timeframe only. some countries may hold item in custom for longer period than others. These customs hold are beyond our capacity. We hope for your understanding and thank you for your patience and support

These timeframes apply to:

  • USA
  • Canada
  • Mexico
  • Brazil
  • UAE
  • South Africa
  • France
  • Italy
  • Sweden
  • Belgium
  • Denmark
  • Germany
  • Vietnam
  • Spain
  • Netherlands
  • Germany
  • Spain
  • France
  • Italy
  • Singapore
  • Malaysia
  • Thailand
  • Vietnam
  • Hong kong
  • Taiwan
  • Japan

All Other Countries not in the list above will require 10-20 business days for delivery.

NOTE: We handle our shipping with extreme care and caution in response to COVID-19:

Due to the overwhelming demand for deliveries of our services worldwide, as well as modified practices by our shipping partners/fullfilment centers around the world to keep their workforce and customers safe, the above shipping times are an estimate only, due to COVID-19 please expect some delays to both to all countries for both standard and express shipping options. We are really appreciated for your understanding during this difficult time and thank you for your continued and loyal support for Heylux